Troubleshoot with the Omzig assistant

Common issues

• Sign-in & MFALocked out, MFA prompts looping, or a new phone breaking your sign-in.
• Email & OutlookMail not arriving, Outlook stuck, or messages bouncing back.
• Teams calls & meetingsAudio or video failing, meetings not joining, or Teams misbehaving.
• OneDrive & SharePointFiles not syncing, missing documents, or sharing that will not work.
• Suspicious emailSomething looks like phishing? Check before anyone clicks.
• Microsoft 365 CopilotCopilot missing, not answering, or surfacing things it should not.