For a business leader
One Microsoft system
Your identity, devices, files, cloud, security, and AI can be designed together instead of bought as unrelated tools.
The result to look forFewer handoffs and fewer gaps between products.
Microsoft Partner · Microsoft 365 Copilot
Your IT, run byintelligence.
AI agents and senior engineers, running IT for healthcare, legal, and financial teams — secured, optimized, and Copilot-ready, around the clock.
This site is operated and self-healed by AI agents. What you see is the product.
Why Microsoft Partner matters
Not another reseller. One accountable Microsoft plan.
The value is not the badge by itself. It is having a team that can make Microsoft 365, Azure, security, data, and AI work as one governed system—and prove what improved.
Microsoft Partner membership and separately earned Solutions Partner designations are not the same claim. Omzig states only the credentials it currently holds; technical fit and delivery evidence still matter. How Microsoft measures Solutions Partners
The Omzig platform
Managed IT, rebuilt around intelligence
A continuously operating layer where agents handle the repeatable, senior engineers own the consequential, and every action proves itself.
One operating picture
Signals become decisions
Identity, endpoint, cloud, backup, and service telemetry flows into an always-watched operating picture — so the next action arrives with context.
Autonomous by design
Routine work closes itself
Agents handle known-good remediation paths, verify the result, and attach a complete audit trail. Engineers own the exceptions and judgment calls.
Microsoft-native
Your stack speaks one language
Azure, Microsoft 365, Entra, Defender, Intune, and Copilot operate as a governed system instead of disconnected products.
Human accountable
Senior engineers stay in the loop
Every automated action is bounded by policy, reviewable, and reversible. High-impact work never outruns human judgment.
Microsoft AI, made operational
From a Copilot prompt to a governed business action
Microsoft AI is not a chatbot bolted onto IT. It is an operating stack: a familiar work surface, permission-aware grounding, purpose-built agents, identity and data controls, and a measured production loop.
See exactly how we built this with AILayer 1 · Experience
Microsoft 365 Copilot and Security Copilot
People work in the Microsoft experiences they already know. Copilot prepares answers and actions; accountable people review consequential work before it moves.
How Omzig uses it
We select role-specific use cases, define the approval point, and measure adoption, time saved, answer quality, and risk together.
Click into the stack
See what each Microsoft layer does for the business
Choose a capability and watch a specific AI use case move from a business request to a governed, human-approved outcome.
What we run
Choose the business result you need
Start in plain English. Open any card to watch the operating story, then switch to the complete technical view.
Remote monitoring and management
See the operating picture before a user feels the problem
Omzig continuously watches endpoint health, security posture, patching, backup, and configuration signals across the client estate. Routine issues follow policy-bounded remediation paths; exceptions reach a senior engineer with the evidence already attached.
Omzig operations layerMonitor · triage · remediate · verify
Managed operations · live signalsPolicy-bounded response
Endpoint healthStableDevices, servers, and network signals watched continuously
Security postureProtectedIdentity, endpoint, and cloud risk correlated in context
Patch policyCurrentKnown-good maintenance verified after execution
Human review1 exceptionAmbiguous work routed to a senior engineer
Interactive organization planner
See the cost of friction. Build the stack that fixes it.
The reference calculator stops at headcount × tier price. This planner starts with your organization, shows what lost work may be costing, and maps the Omzig capabilities that should address it first.
5200
Choose the outcomes you needSelect one or build an integrated operating model.
Planning model: productivity drag = people × self-reported lost hours × loaded hourly cost. Opportunity range is illustrative. Security, compliance, downtime, licensing, onboarding, projects, and Omzig fees are not included.
AI implementation lab
Don’t read about the outcome. Run it.
These small simulations show how AI, Microsoft security, and Omzig’s operating controls work together for regulated teams.
Build a Copilot adoption plan with Microsoft’s enablement framework
A 38-person financial firm owns Microsoft 365 and Azure, but has no AI council, prioritized scenarios, or agreed way to measure adoption.
Business request“Which Copilot scenarios should we launch first, who owns adoption, and how will we prove impact?”
Step 1 / 4
Microsoft Partner · interactive product viewOfficial interface imagery
Why here?
What to watchStep 1 of 4 · Get ready
The named owners and champion rolesA rollout without accountable people becomes an unused purchase. Ownership is established before technology changes.
AI’s roleAI does not assign accountability. It can organize role and usage signals; leaders choose the owners.Built for regulated work
When trust is part of the job
Security, continuity, and governed AI designed around environments where mistakes carry real consequences.
Healthcare
IT that keeps clinicians with patients, not tickets.
Keep clinicians focused on patients while we keep PHI protected, systems uptime high, and telehealth running without friction.
Explore healthcare ITLegal
Security that protects privilege — and the deadline.
Protect privileged data and matter deadlines with security that holds up to scrutiny and Copilot that drafts without leaking.
Explore legal ITFinancial
Auditable controls, resilient operations, client trust.
Meet examiner expectations and client trust with auditable controls, resilient operations, and governed AI adoption.
Explore financial ITWhy Omzig
Enterprise judgment, right-sized
A Microsoft Partner practice founded in 2017, built to bring senior engineering and accountable automation to ambitious teams.
- 2017
- Operating since
- 24/7
- Agent-monitored operations
- <15m
- Critical response target
- 99.9%
- Uptime objective
Senior by default
No tier-one queue. Your work is handled by engineers who have run enterprise environments, amplified by agents — not the other way around.
Microsoft, all the way down
A Microsoft Partner practice built on Azure, Microsoft 365, Entra, and Copilot — so your tools, security, and AI speak the same language.
Built for regulated work
Healthcare, legal, and financial teams trust us because we treat evidence, privacy, and continuity as first-class engineering concerns.
Transparent by design
You can see what the agents did and why. Every automated action is logged, reviewable, and reversible.
Client perspective
Clear, capable, and there when it matters
“Our team worked with Omzig to transition from our Pair Mail server over to Office 365, and the entire process was seamless. They handled the migration efficiently, minimized downtime, and ensured all of our data and configurations were transferred correctly. Their communication and support throughout the project were outstanding — any questions we had were answered quickly, and they took the time to make sure our staff understood the new system. We highly recommend Omzig to anyone looking for reliable, knowledgeable, and professional IT services. Their level of service and attention to detail truly set them apart.”
Thomas NemicWilco Electrical
“I just want to say how grateful I am for Omzig, and how they're always able to jump in and help me with any issues that come up last minute. They're very knowledgeable and understand what they're doing in a space that I struggle to understand — so they're able to simplify it for me and keep my business running smoothly and operating remotely, with a very secure environment and a very easy way to navigate. I'm super grateful to this team.”
Jacob WebbLevel 10 Title
Managed Intelligence
The platform that runs itself — and proves it
Most providers say they use AI. We let you watch it work — this very site is run by the same autonomous loop we run for clients. Agents observe, decide, act, and verify; engineers step in only for judgment calls.
- 01
Observe
Telemetry, security signals, and uptime stream into one continuously-watched picture of every system we manage.
- 02
Decide
Agents weigh the signals against your policies and known-good baselines, then rank what matters and what to do.
- 03
Act
Routine fixes — patches, restarts, drift, content and code — ship automatically as reviewed, auditable changes.
- 04
Verify & escalate
Every action is tested. Anything ambiguous or high-stakes escalates to a senior engineer, full context attached.
Checking systemsChecking live services…
99.9% targetMicrosoft Entra IDMicrosoft 365 Operational
Exchange OnlineMicrosoft 365 Operational
Microsoft TeamsMicrosoft 365 Operational
SharePoint & OneDriveMicrosoft 365 Operational
Microsoft 365 CopilotMicrosoft 365 Operational
Microsoft GraphMicrosoft 365 Operational
Azure Resource ManagerAzure Operational
Azure PortalAzure Operational
Microsoft DefenderSecurity Operational
Health probes every 5 minAuto-rollback on failed deployAgent opens & fixes its own issues
agent.logLIVE
01observeEntra ID sign-in risk: 0 high — conditional access enforced
02observeExchange Online mail flow nominal · 38ms round-trip
03verifyMicrosoft 365 Copilot: data-access audit clean (no oversharing)
04decideDefender raised a medium alert — auto-triaged, no action needed
05actAzure: right-sized an idle App Service plan — ~$140/mo saved
06verifyImmutable M365 backup completed · restore test passed
The humans in the loop
Senior by default
Experienced engineers set the guardrails, own the judgment calls, and make the technology feel straightforward.
Founder & President
Frank Diaz
Jupiter, FloridaFrank founded Omzig in 2017 after nearly two decades as a systems engineer and IT consultant — work that spanned environments with thousands of servers and desktops, SOX compliance programs, and hundreds of small and mid-sized businesses. His mission was to 'right-size' enterprise-grade engineering for entrepreneurs. A University of Florida telecommunications graduate and 2001 National Science Foundation scholar, he now leads Omzig's evolution into a Managed Intelligence Provider built on Microsoft Azure, Microsoft 365 Copilot, and Zero Trust security.
View LinkedIn profile
IT Consultant
Eric Jacobowitz
Eric has been an IT consultant and software programmer for more than 25 years. A former accountant, CFO, and CTO, he pairs deep technical range with a business owner's perspective — troubleshooting systems, hardening cybersecurity, and delivering technical support across a wide variety of industries. Clients get someone who understands both the balance sheet and the backend.
View LinkedIn profile
IT Consultant · Cybersecurity
Courtney Wright
Courtney is a cybersecurity specialist focused on building secure, resilient environments for businesses in regulated sectors where a breach carries serious consequences. His expertise spans vulnerability management, endpoint protection, SIEM operations, identity and access governance, and hybrid-cloud security across Azure and AWS — implementing controls aligned to NIST CSF, HIPAA, SOC 2 Type II, and PCI-DSS v4.0. He modernizes infrastructure and reduces operational risk while keeping the experience friendly for the people who use it.
View LinkedIn profileOmzig Bytes · Weekly
One useful move. No noise.
Our weekly email: one Microsoft 365, Copilot, Azure, or security move you can make this week — in plain English.
MICROSOFT 365 SECURITY
You're paying for security you never switched on
The Microsoft 365 protections that matter most are often already licensed — and still sitting dark.
Read the Byte MICROSOFT 365 COPILOTCopilot will surface every file you forgot to lock down
Fix oversharing before rollout so useful AI does not become an access problem at machine speed.
Read the Byte CYBER INSURANCEWhy your cyber insurance application keeps getting denied
Insurers increasingly want MFA, endpoint detection, and tested backups described in writing.
Read the ByteCareers · 1099 Contractors
Join the Omzig bench
We're building a bench of Microsoft 365 and Azure experts to deliver part-time, on-call phone support to the healthcare, legal, and financial teams we manage. Independent (1099) contractors, remote, on a schedule that works for you.
On-call phone supportPart-time & flexibleMicrosoft 365 & AzureBest-practice culture
Open role
Microsoft 365 / Azure Support Contractor
Join a senior, practical support bench that helps regulated small and mid-sized teams solve Microsoft 365 and Azure issues clearly, safely, and without a tier-one script.
What you’ll do
- Take scheduled on-call phone support shifts and respond with calm, plain-language guidance.
- Troubleshoot Microsoft 365, Entra, Outlook, Teams, SharePoint, OneDrive, and Azure issues.
- Document the issue, diagnosis, and resolution so the next engineer has useful context.
- Follow security, privacy, and escalation procedures for regulated client environments.
- Escalate ambiguous or high-impact changes with evidence attached.
What you bring
- Hands-on Microsoft 365 or Azure administration experience.
- Strong phone-side communication and an ability to translate technical details.
- Reliable availability for agreed on-call windows.
- U.S.-based and able to work as a 1099 independent contractor.
- A security-first approach to identity, access, and client data.
Self-help, without the ticket maze
Ask first. Escalate only when you need a human.
The Omzig AI turns common Microsoft, security, and workflow questions into a useful first answer—then hands the full context to the team when the issue needs judgment.
Omzig AI self-help online
Why could Copilot expose the wrong files?
I’ll check the Microsoft layer, explain the safest next action, and bring in an engineer if the signal requires judgment.
Straight answers
Before we talk
What is a "Managed Intelligence Provider"?
It is what a modern MSP (managed service provider) becomes when AI agents do the operational heavy lifting. You still get managed IT, security, and cloud — but delivered by an autonomous loop supervised by senior engineers, so things get fixed faster and your people are freed for higher-value work.
Is this website really run by AI?
Yes. The site is built, tested, deployed, monitored, and self-healed through an automated pipeline. When a check fails, an AI agent diagnoses it, proposes a fix, runs the test suite, and ships it — the same operating model we run for clients.
Do you only work with healthcare, legal, and financial firms?
Those are our specialties because they are demanding on security, privacy, and continuity. If your business has similar requirements, we are a strong fit.
We already have Microsoft 365. Can you make Copilot actually useful?
That is one of the most common reasons clients come to us. We fix the data governance and permissions underneath Copilot, configure your tenant correctly, and run adoption so the licenses translate into real hours saved.
How do we get started?
A short conversation. We assess your environment, identify the highest-leverage wins, and propose a plan. No pressure, no jargon — just a clear picture of what better looks like.
About two minutes · no sign-up
How ready — and how exposed — are you?
Get an instant Microsoft 365 readiness score, see where your gaps are, and leave with the first moves to fix them.
Start with a clear picture
Your best next move, in one conversation
Tell us what is getting in the way. We’ll help you identify the highest-leverage security, cloud, or Copilot move — whether or not you hire us.
A focused, no-pressure assessment
Plain-English priorities
Senior engineer from the first call