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Microsoft Partner · Microsoft 365 Copilot

Your IT, run byintelligence.

AI agents and senior engineers run IT for healthcare, legal, and financial teams: secured, optimized, and Copilot-ready, with monitoring that never sleeps.

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This site is built, tested and published by AI agents, directed by an engineer. What you see is the product.

  • Microsoft Partner
  • Microsoft 365 Copilot
  • Microsoft Azure
  • Zero Trust Security
  • HIPAA-aware

Managed IT, rebuilt around intelligence

Omzig pairs AI agents with senior engineers on the Microsoft stack. The agents watch and maintain your environment around the clock; engineers make the judgment calls during business hours.

Everything an IT department does, run by intelligence.

Six practices, one operating model: agents do the heavy lifting, senior engineers supervise, and you get large-company IT without large-company headcount.

  • Stop IT problems before work stops

    Your systems are watched around the clock, and routine issues are fixed automatically, often before anyone notices.

  • Keep attackers out and contain incidents faster

    Every sign-in is verified, risky behavior is challenged, and a compromised account is cut off automatically the moment it is detected.

  • Make the cloud reliable and predictable

    Your cloud runs on engineered standards: costs you can forecast and recovery you have actually rehearsed.

  • Make Copilot useful without exposing the wrong data

    Your team gets real hours back from AI, and the files Copilot can read are exactly the files each person may see.

  • Automate the repetitive work unique to your business

    The recurring work your team dreads (intake, review, routing, follow-up) gets done by an agent that knows when to stop and ask.

  • Recover quickly when something goes wrong

    After ransomware, an outage, or a bad Friday deploy, your data comes back on a timeline you agreed to in advance.

How the model works

  • Signals become decisionsWarnings from every system land in one picture, so action comes early and with context.
    The business problem
    Most businesses have warning lights scattered across a dozen consoles nobody watches. The first symptom anyone notices is an employee who can’t work.
    What happens automatically
    Identity, endpoint, cloud, backup, and network telemetry stream into one continuously watched operating picture. Related warnings are correlated into a single situation with a probable cause attached.
    What a person approves
    A senior engineer reviews any situation that is ambiguous, novel, or business-impacting before action is taken on it.
    The evidence you receive
    A timeline of what was detected, what it was correlated with, and what was decided, reviewable for any incident at any time.
  • Routine work closes itselfThe fixes your old IT provider billed hours for now run, verify themselves, and file their own paperwork.
    The business problem
    Routine maintenance (patches, disk cleanup, stuck services, failed sync) either consumes billable hours or quietly doesn’t happen until something breaks.
    What happens automatically
    Agents execute known-good remediation paths for routine conditions, then verify the fix actually landed. If verification fails, the issue escalates instead of being marked resolved.
    What a person approves
    Anything outside the tested playbooks waits for an engineer’s judgment, and so does any action with business impact, like rebooting a server during hours.
    The evidence you receive
    Every automated action carries a complete audit trail: the trigger, the action, the verification, and the outcome.
  • Your stack speaks one languageMicrosoft 365, Azure, identity, and security run as one governed system, configured to one baseline.
    The business problem
    Disconnected tools mean duplicated cost, gaps between products, and nobody accountable for the whole. Every new app makes it worse.
    What happens automatically
    Azure, Microsoft 365, Entra, Defender, Intune, and Copilot are configured to one engineering baseline. Policy drift is detected and corrected continuously.
    What a person approves
    Baseline changes (new policies, new products, permission model changes) are designed and approved by senior engineers before anything is applied.
    The evidence you receive
    A documented configuration baseline and a change history, so an auditor (or your next CFO) can see exactly how the estate is governed.
  • Senior engineers stay in the loopAutomation is bounded by policy, and a named engineer owns every judgment call.
    The business problem
    Full automation without judgment is how a bad Tuesday becomes a catastrophic one. But all-manual operations can’t watch everything, either.
    What happens automatically
    Agents observe, correlate, and act inside explicit policy bounds, and package the evidence when a situation needs a person.
    What a person approves
    High-impact, ambiguous, or irreversible work: a senior engineer reviews the evidence and owns the decision. You know who made the call.
    The evidence you receive
    Escalation records showing what the agent found, what it recommended, who decided, and what happened next.

One governed path from request to result

Omzig runs Microsoft AI across the whole stack — Copilot for role-based work, Graph for permission-scoped grounding, Foundry for governed agents, Copilot Studio for workflows, Defender with Security Copilot for investigations, and Azure underneath it all. Every request follows the same accountable path.

Step 1 of 5 · Business request

Work starts as a plain-language ask (“prepare tomorrow’s brief,” “review this closing package”) or as a signal from your systems.

How it’s implemented: Requests enter through Microsoft 365 Copilot, a Copilot Studio agent, or an Omzig automation trigger. Each entry point is scoped: which people, which workflow, which data domain.

What you see is the product.

This site was designed, built, tested, and released by an AI agent working under human direction.

See how it was built

Don’t read about the outcome. Run it.

Six pieces of the Microsoft platform, each with a real product walkthrough: the scenario, the exact question a leader asks, and the workflow that answers it — played back on authentic product screens, at your pace.

What we do, and where we do it.

Omzig is an outsourced IT and cybersecurity provider based in Jupiter, Florida. Here is the plain-language list of what we run for clients — and the places we serve.

Managed IT & help desk

  • Outsourced IT support and managed IT services
  • Help desk for staff, with a named engineer behind it
  • Device management for Windows and Mac (Microsoft Intune)
  • Patching, monitoring, and proactive maintenance

Cybersecurity

  • Zero Trust security design and rollout
  • Managed detection and response with Microsoft Defender
  • Email security and phishing defense
  • Cyber insurance questionnaire readiness

Microsoft 365 & Azure

  • Microsoft 365 (formerly Office 365) migration and management
  • Microsoft 365 Copilot readiness, governance, and rollout
  • Microsoft Entra identity and access management
  • Microsoft Azure cloud management and cost control

Backup & continuity

  • Backup, disaster recovery, and business continuity planning
  • Ransomware recovery and tested restores
  • Microsoft 365 data protection
  • Documented recovery objectives you can show an auditor

Industries we specialize in

Areas we serve

On-site and remote support across Jupiter, Palm Beach Gardens, North Palm Beach, West Palm Beach, Palm Beach County, Stuart, Port St. Lucie, the Treasure Coast, and South Florida — from our office at 5500 Military Trail, Suite 22-398, Jupiter, FL 33458. Most work is delivered remotely, so we support clients across the United States too.

Monitored around the clock.

Automated agents watch continuously — Observe · Act · Verify. A senior engineer picks it up during business hours. We say that plainly rather than sell a 24/7 promise we would have to caveat later.

See what each tier includes

See the operating picture before a user feels the problem.

Omzig’s agents watch your environment continuously, fix the routine automatically, verify every result, and bring a senior engineer in with evidence when judgment is required.

01Observe02Act03Verify04Human escalation

Operating loop step 1 of 5: Health signals arrive

Included in every managed engagement — nothing extra to buy or run.

Built for the teams with the most to lose.

Healthcare, legal, and financial firms live under regulators, auditors, and adversaries. We engineer for that reality.

See AI use cases for your industry — the AI Playbook

A Microsoft Partner for healthcare, legal, and financial firms.

Operating from Jupiter, Florida since 2017, as a Microsoft Partner. Automated monitoring runs around the clock, and our engineers pick up during business hours.

  • Senior by default

    No tier-one queue. Senior engineers handle your work, and agents extend what they can do.

  • Microsoft, all the way down

    A Microsoft Partner practice built on Azure, Microsoft 365, Entra, and Copilot, so your tools, security, and AI are built to work together.

  • Built for regulated work

    Healthcare, legal, and financial teams trust us because we treat evidence, privacy, and continuity as first-class engineering concerns.

  • Transparent by design

    You can see what the agents did and why. Every automated action is logged and reviewable, and changes are reversible where the platform allows.

What clients say when it works.

  • “Our team worked with Omzig to transition from our Pair Mail server over to Office 365, and the entire process was seamless. They handled the migration efficiently, minimized downtime, and ensured all of our data and configurations were transferred correctly. Their communication and support throughout the project were outstanding — any questions we had were answered quickly, and they took the time to make sure our staff understood the new system. We highly recommend Omzig to anyone looking for reliable, knowledgeable, and professional IT services. Their level of service and attention to detail truly set them apart.”

    Thomas NemicWilco Electrical

  • “I just want to say how grateful I am for Omzig, and how they're always able to jump in and help me with any issues that come up last minute. They're very knowledgeable and understand what they're doing in a space that I struggle to understand — so they're able to simplify it for me and keep my business running smoothly and operating remotely, with a very secure environment and a very easy way to navigate. I'm super grateful to this team.”

    Jacob WebbLevel 10 Title

Senior engineers, amplified by agents.

The people supervising the intelligence: senior engineers who bring enterprise discipline to growing firms.

  • Frank Diaz

    Frank Diaz

    Founder & President

    Jupiter, Florida

    Frank founded Omzig in 2017 after nearly two decades as a systems engineer and IT consultant. That work spanned environments with thousands of servers and desktops, SOX compliance programs, and hundreds of small and mid-sized businesses. His mission was to 'right-size' enterprise-grade engineering for entrepreneurs. A University of Florida telecommunications graduate and 2001 National Science Foundation scholar, he now leads Omzig's evolution into a Managed Intelligence Provider built on Microsoft Azure, Microsoft 365 Copilot, and Zero Trust security.

    • Managed Intelligence
    • Microsoft 365 Copilot
    • Zero Trust
    • Azure Architecture
    • Microsoft Azure Solutions Architect Expert
    • CJIS Security – Level 4
    • B.S. Telecommunications, University of Florida
    LinkedIn
  • Eric Jacobowitz

    Eric Jacobowitz

    IT Consultant

    Eric has been an IT consultant and software programmer for more than 25 years. A former accountant, CFO, and CTO, he pairs deep technical range with a business owner's perspective, whether he is troubleshooting systems, hardening cybersecurity, or delivering technical support across a wide variety of industries. Clients get someone who understands both the balance sheet and the backend.

    • IT Consulting
    • Cybersecurity
    • Software Engineering
    • Business Technology
    LinkedIn
  • Courtney Wright

    Courtney Wright

    IT Consultant · Cybersecurity

    Courtney is a cybersecurity specialist focused on building secure, resilient environments for businesses in regulated sectors where a breach carries serious consequences. His expertise spans vulnerability management, endpoint protection, SIEM operations, identity and access governance, and hybrid-cloud security across Azure and AWS, and he implements controls aligned to NIST CSF, HIPAA, SOC 2 Type II, and PCI-DSS v4.0. He modernizes infrastructure and reduces operational risk while keeping the experience friendly for the people who use it.

    • Cybersecurity
    • Zero Trust
    • Cloud Security (Azure/AWS)
    • Compliance
    LinkedIn
Join the Omzig benchU.S.-based Microsoft 365 / Azure contractors — remote, on-call, 1099.Open roles

Omzig Bytes

Our weekly email: one Microsoft 365, Copilot, Azure, or security move you can make this week, in plain English, for the people who run healthcare, legal, wealth, and CPA firms.

Microsoft 365 security

You're paying for security you never switched on

Most Microsoft 365 plans already include the protections firms buy twice — MFA, Conditional Access, Safe Links, Defender. They just ship dark.

1 min read

Read this edition

Wealth management

Over 99% of password spray attacks use legacy authentication

Legal

They call your office pretending to be your IT department

Healthcare

Microsoft is retiring texted sign-in codes

Browse all editions

Plain answers to fair questions.

Or ask the AI:

  • It is what a modern MSP (managed service provider) becomes when AI agents do the operational heavy lifting. You still get managed IT, security, and cloud, delivered by an autonomous loop that senior engineers supervise, so things get fixed faster and your people are freed for higher-value work.

How ready, and how exposed, are you?

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