Wealth management

If the plan lives in one person's head, it isn't a plan

Microsoft's 2026 Digital Defense Report came out this month, and one line in it matters more to a 20-person firm than anything else in the document.

1 min readOriginally posted on LinkedIn

Microsoft's 2026 Digital Defense Report came out this month, and one line in it matters more to a 20-person firm than anything else in the document: AI is compressing attack timelines.

Translation — the gap between someone clicking a bad link and your client files being locked keeps getting shorter. Your response has to be faster than that gap.

Here's what that changes for a wealth management practice. Not your tooling. Your plan.

Most firms I sit down with have decent MFA and working backups, and no idea who makes the first phone call on a Tuesday morning when nobody can open a portfolio statement. Who decides this is an incident? Who calls the custodian? Who talks to clients, and what do they say before you have answers? Who is authorized to pull the network offline during market hours?

If those answers live in one person's head, that isn't a plan. That's a hope.

Microsoft frames the fix as moving from reactive incident response to continuous discipline — measuring how fast you can contain something rather than how many patches you pushed.

So write it down. Two pages. Names, phone numbers, decision rights. Then have someone walk through it on a quiet afternoon, before it's a loud one.

Worth doing before your next cyber renewal.

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